Alert: The sales helpline will be closed Thurs 16th and Fri 17th February for essential works on the call handling system, please use the forms to contact us.

LIMITATION OF LIABILITY

IN NO EVENT SHALL LANDLORD PA LTD, ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES OR OUR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUETIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, PROFITS, DATA, USE, REVENUE OR OTHER ECONOMIC ADVANTAGE), ARISING OUT OF OR IN CONNECTION WITH OUR SITES, OUR SERVICES OR THE TERMS BASED ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGIN BETWEEN US AND YOU. OUR SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. IN NO EVENT WILL OUR LIABILITY, AND THE LIABILITY OF OUR PARENTS, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCES EXCEED THE GREATER OF THE AMOUNT OF FEES YOU PAY TO LANDLORD PA LTD IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY.

OUR SERVICES IN GENERAL
Landlord P.A. Ltd are an administrative services company and carry out work based on information provided by the customer and act on specific instructions from the customer, we do not offer legal, financial or any other type of advice. In regards to our tenant eviction services we operate as lay advisers, therefore we are independent of the Solicitors Regulation Authority (SRA) and Bar Standards Board. We are specialists, not experts.

TENANT EVICTION TERMS AND CONDITIONS OF SERVICE
At no point do we act on your behalf nor do we provide legal advice; any information supplied is done so on the basis of a lay adviser. Our evictions services are for document completion only and your order is completed using the information supplied by you on the instruction and the enclosure documents, we do not provide any follow up assistance with the courts in any form hence the low cost for this service. We will assess your documents before taking instruction to ensure you fit our criteria for this service not the courts criteria, you must ensure your circumstances fit the courts criteria for the chosen claim route. Once payment is made we commence work on the order within 24 hours therefore our fees are not refundable after this 24hour period. If there is outstanding information on the order we will make regular attempts to contact you by email to remind you of the outstanding requirements, should we not receive a response your order will be closed after 60 days. All stage 2 and 3 orders are dispatched as soon as they are completed and are done so via Royal Mail standard 2nd class post inland service. Once the documents are dispatched we do not guarantee delivery as Royal Mail are a 3rd party business and we cannot control their services and therefore do not accept liability for lost post. Should you require registered, recorded or overseas delivery please enquire to the cost of this as it will be extra. In the case of Section 21 accelerated possession and the tenant files a defence or the court is not happy with the content of the claim you may be required to attend a court hearing, this is not included in the cost of our service and would not provide support for this. For a section 21 notice to be valid you must have served this after the tenancy has started and after you have protected the deposit; if these rules have not been followed the notice will not be valid. In the case of Section 8 Rent Arrears notices and evictions you should ensure you provide a correct rent schedule as the notice and/or claim form is completed based on this information. You should be aware there are many cases in which a defence and/or counterclaim can be filed against you by your tenant therefore we always recommend you think very carefully about the suitability of using this process for your circumstances. Should your tenant file what is potentially a valid counterclaim to your rent arrears eviction or they make a payment to you taking them below the 2 months rent arrears requirement (therefore losing your mndatory ground) we would suggest you consider withdrawing the claim. Should your claim for possession (and money order if applicable) not be granted by the court for whatever reason Landlord P.A. Ltd. cannot be held accountable for this as we only complete the documents based on the information you have supplied and make it very clear we do not provide advice or act on your behalf. You should thoroughly check the l documents we provide you with the ensure the accuracy, correctness and validity. If there are any errors it is your responsibility to inform us so we can assist you to rectify this.

MONEY CLAIM TERMS AND CONDITIONS OF SERVICE
At no point do we act on your behalf nor do we provide legal advice; any information supplied is done so on the basis of a lay adviser. Our money claim services are for document (or online claim form) completion only and your order is completed using the information supplied by you on the instruction and the enclosure documents. Once the claim is filed we do not provide any support in relation to the claim therefore you will be required to track this online (if applicable) or directly with the court. We will assess your documents before taking instruction to ensure you fit our criteria for this service not the courts criteria, you must ensure your circumstances fit the courts criteria for the chosen claim route. Should your claim for a money order not be granted by the court for whatever reason and/or the defendant files a sucessful counterclaim against you Landlord P.A. Ltd. cannot be held accountable for this as we only complete the documents based on the information you have supplied and make it very clear we do not provide advice or act on your behalf. If your tenant does file what is possibly a valid counterclaim we would urge you to consider withdrawing your claim, and/or seeking legal advice. Once payment is made we commence work on the order within 24 hours therefore our fees are not refundable after this 24hour period. If there is outstanding information on the order we will make regular attempts to contact you by email to remind you of the outstanding requirements, should we not receive a response your order will be closed after 60 days. In the case of the Money Claim Online (MCOL) service we will create your online account (using your email address and preferred password) and complete the relevant claim information however, we are unable to sign the declaration of truth or make the payment for the court fee as we do not act on your behalf. After we have prepared the claim you will be required to log into your MCOL account and sign the declaration of truth, input your credit or debit card details (for the court fee) and click on submit. You can follow our email instructions to do this or we can be on the phone with you during the process providing guidance. If you opt for a paperbased money claim via the local County Court we will prepare the claim as per the information and documentation provided. The order will be dispatched as soon as it is completed and is done so via Royal Mail standard 2nd class post inland service. Once the documents are dispatched we do not guarantee delivery as Royal Mail are a 3rd party business and we cannot control their services and therefore do not accept liability for lost post. Should you require registered, recorded or overseas delivery please enquire to the cost of this as it will be extra. You should thoroughly check the l documents we provide you with to ensure the accuracy, correctness and validity. If there are any errors it is your responsibility to inform us so we can assist you to rectify this.
 
ENFORCE MONEY JUDGEMENT TERMS AND CONDITIONS OF SERVICE
At no point do we act on your behalf nor do we provide legal advice; any information supplied is done so on the basis of a lay adviser. This service is for the initial document completion only and is sent to you for signature and filing with our partner firm The Sherriff's Office who executes the documentation on your behalf. All communication and payments regarding the recovery of monies is done directly between you and The Sherriff's Office as you will be their client. We will assess your documents before taking instruction to ensure you fit The Sherriff's Office criteria for this service. Once payment is made we commence work on the order within 24 hours therefore our fees are not refundable after this 24hour period. If there is outstanding information on the order we will make regular attempts to contact you by email to remind you of the outstanding requirements, should we not receive a response your order will be closed after 60 days. All orders are dispatched as soon as they are completed and are done so via Royal Mail standard 2nd class post inland service. Once the documents are dispatched we do not guarantee delivery as Royal Mail are a 3rd party business and we cannot control their services and therefore do not accept liability for lost post. Should you require registered, recorded or overseas delivery please enquire to the cost of this as it will be extra. You should thoroughly check the documents we provide you with to ensure the accuracy, correctness and validity. If there are any errors it is your responsibility to inform us so we can assist you to rectify this.

WEBSITE TERMS AND CONDITIONS
These terms and conditions govern your use of our website. Our terms have been provided and approved by legal documents provider LegalCentre.co.uk. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.

1. SITE ACCESS
1.1 You will be able to access the majority of this Website without having to register any details with us. [However, particular areas of this Website will only be accessible only if you have registered.]

2. USE OF WEBSITE
2.1 You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
2.2 The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.

3. SITE UPTIME
3.1 We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.
3.2 This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

4. VISITOR CONDUCT
4.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy detailed below, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
4.2 When using this website you shall not post or send to or from this Website any material:
(a) for which you have not obtained all necessary consents;
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
4.3 [We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 4.2.]

5. LINKS TO AND FROM OTHER WEBSITES
5.1 Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.
5.2 If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website, and subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the United Kingdom.
5.3 If you choose to link to our website in breach of Paragraph 5.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

6. DISCLAIMER
6.1 We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.
6.2 The material at this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.

7. EXCLUSION OF LIABILITY
7.1 Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or
consequential loss, and whether in tort or contract or otherwise in connection with this Website.
7.2 Nothing in these Terms shall exclude or limit liability for (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under the law of the United Kingdom.

8. GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

9. OUR DETAILS
Our business's name is: Landlord P.A. Ltd
Our business address is: 1200 Century Way, Thorpe Business Park, Leeds, LS15 8ZA
Our company registration is: 06912041
Our contact details are: 0330 330 3503

PRIVACY POLICY
At Landlord P.A. Ltd we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. Our Privacy Policy has been provided and approved by website privacy policy provider LegalCentre.co.uk. This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We do update this Policy from time to time so please do review this Policy regularly. For the purpose of the Data Protection Act 1998 our data controller is Landlord P.A. Ltd. Information We Collect In operating our website we may collect and process the following data about you:
i. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
ii. Information that you provide by filling in forms on our website, such as when you registered for information or make a purchase.
iii. Information provided to us when you communicate with us for any reason.

Use of Cookies
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
i. To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected. If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.

Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. Also, it may be processed by staff operating outside the European Economic Area who work for us or for one of our suppliers. For example, such staff maybe engaged in the processing and concluding of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy. Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:
i. Where we sell any or all of our business and/or our assets to a third party.
ii. Where we are legally required to disclose your information.
iii. To assist fraud protection and minimise credit risk.

Third Party Links
You mind find links to third party websites on our website. These websites should have their own privacy policies which you
should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any
demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information
requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Landlord P.A. Limited, 1200 Century Way, Thorpe Business Park, Colton, Leeds, LS15 8ZA.

MARKETING
Once you have placed an order for any product or service via this site or over the phone, your email address will be added to our mailing list. If you would like to opt out of this please call our office or remove your email address by using the instructions at the bottom of any of the mailings you receive from us.

REGULATORY INFORMATION
We are not a part of any professional bodies or organisations.
For buy to let mortgages and the tenant debt service we work in partnership with Peter C. Sykes & Associates who are authorised regulated by the Financial Services Authority (FSA).
Our buildings and contents insurance along with rent guarantee protection is in partnership with Endsleigh Insurance Services who are authorised and regulated by the Financial Services Authority (FSA).

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